Refund and Returns Policy

Refund Policy

Overview
The purchase of digital products, including downloadable files and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

All transactions for purchase of intangible products, downloadable files, resource material, and online content are made through payment gateways. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

A digital product is deemed “used” after download or files are successfully sent via an email (whether it has been opened or not at the time of asking for refund – it can be open and download afterward). All purchases made on https://www.sweet-excel.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

Delivery of Goods and Services
If you do not receive the digital product link upon purchasing, you can contact [email protected] with your order and transaction/payment details to we will ensure your product is delivered as soon as possible.

Need help?
Contact us at [email protected] for questions related to refunds and returns.